Customer Relationship Management (CRM) Solutions

Customer Relationship Management (CRM) is a system applied to have a grip on our contact with customers.

At Radix, CRM software is used to support various processes of storing information on current and prospective customers. Information in the system can be accessed and entered by employees in different departments, such as sales, marketing, customer service, training, professional development, performance management, human resource development, and compensation. Details and contacts of customers can be stored in the system. The foundation behind this loom is to progress services provided directly to customers and to use the information in the system for targeted marketing and sales purposes. CRM is used to know your customer inside out, his behavior, buying patterns and than tuning your sales and marketing efforts to attract the maximum customer base.

Manage your customers and sales force effectively

Success of your business largely depends on your relationship with customers, caliber of sales and marketing personnel and effectiveness of marketing campaigns. Customer Relationship Management (CRM) is the overall process of Marketing, Sales, Service & Support within any Organization.

Radix has focused on the following aspects of CRM Solutions

Marketing Automation

Target the best customers, manage marketing campaigns and generate quality leads.

Sales Automation

Support the sales process from lead qualification to closing the business.

Customer Support Automation

Resolve customer issues responsively and professionally after sales stage.

Product Catalogue and Configuration Automation

Automate product configuration, catalogues generation and online sales.

Radix has focused on the following aspects of CRM Solutions

  • Sales Force Automation
  • Marketing Automation
  • Customer Support
  • Account Management
customer relationship management

We welcome your comprehensive queries in this regard to proceed further beneficial business.